Frequently Asked Questions
Top Customer Questions (FAQ's)
There are NO refunds for any reason. All sales are final. We recommend purchasing insurance.
Most event tickets are Mobile tickets. You will need a smart phone to enter the event.
The decision of whether or not to allow refunds is made by Paulson National Tours. Typically all sales are final. In the event that you cannot participate in one of our trips and tours, please call us immediately 570.706.TOUR (8687)
Occasionally, events are cancelled by the promoter, team, band or venue. Should this occur, and if you purchased your tickets online or through the phones, you may receive a refund or exchange for that event. Please note that delivery fees cannot be refunded.
If you do not receive your tickets within your requested shipping method please call 570.706.TOUR (8687) immediately. Please be prepared with your order number. Our staff will determine the nature of the problem, and will rectify the situation.